FAQs

We aim to dispatch all orders within 2-5 working days.

Standard UK delivery usually arrives in 5-7 working days.

Currently, we only ship within the UK.

If your order hasn’t been dispatched yet, email us at info@fetchandcove.com and we’ll do our best to help.

Yes! We accept returns within 14 days of delivery. Items must be unused and in original packaging.

Please email us at returns@fetchandcove.com with your order number and reason for return. Vsit our Returns Page for more information including our damaged returns process.

We aim to process your returns request and get back to you within 2-3 days. Once we have received the returned item and the items are approved, you’ll be automatically refunded on your original payment method within 10 business days.

We carefully source our products from trusted suppliers, ensuring quality and design consistency.

Some pieces are handmade or hand-finished, so small variations may occur — part of their charm.

If an item is popular, we try to bring it back. Join our mailing list to be the first to know!

Email us at info@fetchandcove.com or use our Contact Us form — we’re happy to help.