Payment Policy

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Clearpay. All transactions are processed in GBP (£).

All payments are processed via secure, PCI-compliant gateways. We do not store any card details on our servers.

Payment is taken at the time of ordering. Once successful, you'll receive a confirmation email with your order details.

All prices include UK VAT where applicable. The total at checkout is the final price — no hidden fees.

If you need to cancel or change your order, please contact us as soon as possible. Cancellations may not be possible once your item has shipped. For full details, please see our Returns & Refunds Policy.

For any payment-related queries, please email us at info@fetchandcove.com. We aim to reply within 1–2 business days.